Compensation – lump-sum compensation as specified in the common Regulations of the European Community No 261/04 granted for denied boarding, the cancellation of a flight or a delayed flight. This is the total amount due from the air carrier to the Client resulting from a claim at the pre-litigation stage, from a court decision or a decision of an administrative body, or offered to be paid by the air carrier in the form of a settlement or voluntarily paid by the air carrier based on a request for payment. Compensation does not include other costs, including interest, costs of litigation, costs of representation and enforcement and similar costs, which are due in full, and their payment should be made directly to the account of Passenger Rights.

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Delayed flight

Canceled flight

Missed connection

Airline passenger rights

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