How do I file a claim with Delayfix? Check
The easiest and fastest way to file a claim is to use the [form] on our website. Alternatively, you can give your flight details to our Legal Department consultant by telephone +48 222 929 222 or email [email protected].
No. You can receive compensation only once. It is pointless to pursue a claim with two companies. The compensation will be payable to the company that first signs a contract with the customer. Further, you may be charged for the costs incurred.
Yes. In this case you should send us the correspondence exchanged with the airline in addition to the required documents.
You can claim compensation within one year after the flight delay or cancellation.
The delay time is calculated from the moment when you arrive at your destination. Arrival means the time at which the door of the aircraft is opened.
If the dispute is lost, you will not be required to pay any costs.
Yes. You should declare the amount received (from DelayFix S.A.) in your PIT 36 / PIT 37 tax return in the line “Other sources”.
- Check if you are entitled to compensation Check
- When am I entitled to compensation?
- When you are not entitled to compensation